HR, the office and your own time
“We've taken it very seriously”
I reported a hostile coworker to HR and nothing visibly changed.
What's really going on
- HR's job is to protect the company from legal and reputational risk, not to be your personal advocate. Sometimes that lines up with fixing your problem, sometimes it doesn't.
- "Nothing visibly changed" often just means the outcome is confidential. HR generally can't tell you what discipline, if any, someone else got. Silence doesn't necessarily mean nothing happened.
- It can also mean HR ran a shallow investigation to protect the company, especially if there's no paper trail or the complaint was informal and verbal.
What to say
"Hi [name], I wanted to check in on the complaint I raised on [date] about [brief description]. Could you let me know whether the investigation is finished, and what I should expect next? Thanks for looking into it."
Change the words so they sound like you, but keep the tone.
Still in the guide for this situation
- 6 steps to take, in order
- 3 more word-for-word scripts
- 4 mistakes to avoid
- 3 signs it's time to escalate or leave
Plus the 24 other situations and the bonus chapter.
This one can have legal consequences. The guide gives general career guidance, not legal or HR advice. Before you sign anything or make a formal complaint, talk to a qualified professional where you live.